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1.0

this is a warning to any body whom wants to make a mistake and subscribe to myus.com, don't ever deal with them, i bought a motherboard, shipped it to them, yet they are holding it for more than one month now, claiming it's on export review, i tried all ways to get them ship the board without any success until now

further more, they take 50$ from me for what they are claiming an export

exception for a network switch, when i asked them to send me a receipt or any document proofs what they did, they didn't send me any thing

further more, they playing with the way they send the parcel to you to force you pay more money, they picked 2 parcels and sent it to me through postal services, i had to wait for 3 weeks, go to postal office many times until i was able to locate the packages and pick them, when i asked them about that and requested them to avoid sending packages this way, they said this what happens when you select the cheapest way, which means they want me to use more expensive ways for sending

the packages, in short they want more money

so again, don't deal with this company

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

MyUS Cons: Fees, Poor policies, Very bad experience.

Location: 4299 Express Ln, Sarasota, FL 34238, USA

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Guest

I'm having the same issue

MyUS

Hi Ihab. So sorry to hear you had anything short of a pleasant experience with MyUS.

Any items on hold for some time may be because our trade compliance team is working to gather needed export information from the manufacturer who is not cooperating. Our apologies still for the delay. We offer a wide range of carrier options to fit your needs. Some prefer slower shipping with heavily discounted rates, which is why we offer budget carrier options.

If you prefer faster shipping/delivery with detailed tracking, we offer multiple express carrier options. Please get in contact with our team and we will be happy to assist with any unresolved issues > https://www.myus.com/about/contact/

Guest
reply icon Replying to comment of MyUS

Why do you need export information for a motherboard? I've been in the export business for over 10 years and never heard such a bad excuse.

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