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1.2

I used MYUS when I moved overseas to Saudi as many online vendors will not ship overseas. I won't say that MYUS was ever good.

At one point, their level of service was acceptable but still below satisfactory. However, after 3 years of faithful patronage to them, I gave up on their poor customer service, response, overcharging, poor packaging...etc. SO I tried to cancel and they made me a bunch of counter offers. I said no, cancel.

Next month, charges appeared again and their typical double charge. This has been ongoing for 6 months now and I am close to reporting them to the police or something.

I've informed my credit card company to stop paying them but had to provide proof that I requested a cancellation.

My feeling is that MYUS is shady and they prey on overseas customers who perhaps don't have a very loud voice and they rely on customer apathy. The charges are relatively small but over 6 months they can amass to a pretty high amount.

Reason of review: Poor customer service.

Monetary Loss: $1000.

MyUS Cons: Borderline fraudulent financial practices.

Location: 4299 Express Ln, Sarasota, FL 34238, USA

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MyUS

We are truly sorry to hear this. Please provide your name and suite number so we can access your account and resolve this for you.You can always reach our Customer Service Department via our Contact Us page at: http://www.myus.com/en/contact and click โ€œNeed More Helpโ€ to send us a message. You will then receive a reply via e-mail.

Guest

He hello, you should do what I do. Post on Trustpilot as many reviews as possible.

Lets start working to put them out of business.

Put one review weekly (will take you 5 minutes) and do that for one year. If 1000 people do that, we will succeed.Regards.

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