Product: Myus Delivery Service Clear all filters (0 of 8 reviews match)
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Myus - What customer service???
I ordered from Mac Cosmetic's US website as the items are cheaper there compared to the German one. My parcel then arrived on June 14th at the MyUs facility in Florida. I still haven't gotten an email whatsoever that they had gotten it. I now have contacted their...
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MyUS
MyUS
Myus Verified Representative

Hi Sophie. Our apologies for any delayed response. If there is every a package missing, just send us the tracking number >> Support@MyUS.com and we will be happy to investigat...

Product
Myus Delivery Service
I didn't like
  • Pathetic customer service
  • High shipping cost
  • Worst service
#1284173
Both order arrived early Tuesday (a day ago) to Myus address, but only one was showing up in my suite. I have two tracking numbers of my orders, but both saying that they have arrived around the same time. Really and truly only one is showing up in my suite. so if...
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MyUS
MyUS
Myus Verified Representative

So sorry for the delay in receiving your packages. Rest assured our receiving team works diligently to have packages logged into your account as quickly as possible. We receiv...

1.0
Product
Myus Delivery Service
#1267371
Resolved
Myus - Avoid at any cost, stay away.
Kind regards, Neal MyUS.com As you can see from the response there is no information at all about the parcel. They didn't give me any info information at all about the parcel, and their website says door to door tracking available for the budget economy, they writ...
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4.5
Product
Myus Delivery Service
I liked
  • Resolved the issue quickly and professionaly
I didn't like
  • First reply to my inquiry was very unprofessional
#1220740
These people failed to deliver an item shipped to Thailand, then claimed it never arrived in my suite when I complained. I got UPS to provide a POD. Then they changed story and said it did arrive and was shipped. Took me weeks to sort out - they wouldn't compensate me,...
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MyUS
MyUS
Myus Verified Representative

Hello. We are sorry this happened to you and we would like to resolve the issue for you. Pease message us your suite number and name so we can locate your account and get back...

Anonymous
Maryann

Absolutely agree.Do what I do. Post on Trustpilot as many reviews as possible. Lets start working to put them out of business. Put one review weekly (will take you 5 minutes) ...

Product
Myus Delivery Service
#1156323
MYUS is a scam, you can try rates shown in shipping calculator and rate of actual shipping. Moreover they will not ship many products which are not specified on MYUS site. After your products are delivered at myus, you are stuck with them. For return they charge you...
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1.0
Product
Myus Delivery Service
I didn't like
  • Worst service
  • High shipping cost
  • Poor policies
#1119149
My first time trying MyUs, worst experience ever. I had several issues with the only 2 packages they have sent me and even if I contacted customer service multiple times, I never got a real answer (just automated answers that did not solve the issue). If I could give 0...
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1.0
Product
Myus Delivery Service
I didn't like
  • Fees
  • Customer service
#1108523
1/ You can not call MYUS by ph... well you can but then they tell you to send an email...waste of an international call 2/MYUS claims to have 24/7 customer srvice really you wont get a response from an email for 72 hrs 3/MYUS calims to have freight charges based on...
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1.2
Product
Myus Delivery Service
#996358
If i knew it was so easy i wuld have dne this yrs ago..received my package 4 days before the delivery date..wonderful. Please keep up the good work
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Anonymous
Jhn

You probably work for myus. After having suffered a costly loss because of myus I can hardly believe you. They surely are a bunch of morons working there, never give any strai...

4.8
Product
Myus Delivery Service
#943698