on 30 DEC 2014 i ship one package with my us by FedEx
the shipment arrived destination on 4 Jan 2015 till now 22 Jan 2015 still the package hold in customs , FedEx refuse to finish shipment from customs and they need a broker to finish it
17 days between FedEx reply i sent to my us customer service many complains for FedEx and no any response to protect customer rights from my us
then i receive one reply from my us saying if FedEx not finish from customs they will pay return fees then FedEx reply on 19 Jan need broker, my us sent to me u should found broker of u will pay return fees or your shipment will be destroyed and dead line is 21 Jan 2015
what's my responsibility for all that , who bring broker
why i ship with FedEx if they cant finish from customs
really very bad customer service in my us , they don't help or support to solve problems face customers
and now i lost my package and lost money Of shipping and package
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Myus Shipping
- Review category
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