on 30 DEC 2014 i ship one package with my us by FedEx
the shipment arrived destination on 4 Jan 2015 till now 22 Jan 2015 still the package hold in customs , FedEx refuse to finish shipment from customs and they need a broker to finish it
17 days between FedEx reply i sent to my us customer service many complains for FedEx and no any response to protect customer rights from my us
then i receive one reply from my us saying if FedEx not finish from customs they will pay return fees then FedEx reply on 19 Jan need broker, my us sent to me u should found broker of u will pay return fees or your shipment will be destroyed and dead line is 21 Jan 2015
what's my responsibility for all that , who bring broker
why i ship with FedEx if they cant finish from customs
really very bad customer service in my us , they don't help or support to solve problems face customers
and now i lost my package and lost money Of shipping and package
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Myus Shipping
- Review category
You May Also Like
- "I ordered three ipod touches 32g in different colors for my girls for Christmas. The box was obviously cut open and retaped. Two of the ipod touches were missing! I..."
- "i live in indonesia , and its so far away from usa .. and the shipping cost also very very expensive if i want to send things from there to..."
- "Two chests shipped by UPS were destroyed in transit. UPs refuses to accept liability and bounces me to the local shipping agent, who bounces me back to UPS. UPS then..."
- "Have been contacting Mobstub for over 2 months sending in pictures again and again. Have not received the correct pair of earrings ordered. Ordered 3 pairs of earrings, white gold..."
- "I ordered 3 items. I received the coffe cup fairly quickly, and the dog trainer bracelet approximately a week later. My 3rd item was a pair of black leggings with..."
- "Why did you guys screw up the photo gallery? It used to be so much nicer and user friendly. There was nothing wrong with it, but you messed it up...."